Projects & support desks
osTicket
A capable support ticket system
What it is
osTicket turns support email into a managed queue with departments, agents, SLAs and canned responses, and it is genuinely mature.
Good for
- Customer support desks
- Teams drowning in a shared inbox
- Businesses needing SLA tracking
Installing it
- Open the one-click installer in your control panel
- Search for osTicket and choose the domain or subdomain
- Set your administrator details and install
Files, database and administrator account are all created for you. Nothing to download and no configuration file to edit.
Available on
- Basic Shared Web Hosting from $2.99/mo
- Accelerated Web Hosting from $16.99/mo
Others in Projects & support desks
Ready to install osTicket?
The one-click installer is included on Basic Shared and Accelerated plans, from $2.99 a month.